FAQ
About our discount program:
We offer bulk discounts on all fabrics, The bulk discounts automatically apply when you order over 3 yards and increase at 10 yards and 15 yards.
We sell in yards.
The minimum is 1 yard.
Returns
Samples are fully refundable.
You may keep all or some of your samples, or you may choose to return them. On samples we pay the delivery postage but not the return postage. It usually costs $1.00-$3.00 . Simply attach the return address label over the old one. The samples are packaged flat to minimize shipping cost. If you fold them and increase the thickness of the package, the shipping cost may increase.
We do not accept returns on merchandise unless it is faulty. Our mark-up is quite low and does not accommodate returns. We do inspect our cuts carefully before they are sent out. Please buy a sample. If you are still unsure, buy a yard.
Our Fabrics
Where does our fabric come from? Mostly China but many other countries manufacture textiles. From there we work with reliable local wholesale suppliers of high quality interior design textiles. Many of our fabrics are otherwise only available to trade and purchased by designers and manufacturers so you will not see most of these fabrics at your local fabric store.
Shipping
Fabric is heavy and shipping is expensive and Canada is large. So shipping can be costly. It is our policy to bring you the best shipping rates we can. We do not profit off shipping costs.
If you wish for express shipping let us know and we will give you a price.
We ship Canada Post and USPS insured Priority or Express post, whichever is fastest to your location.
We have flat rate shipping of $10 for Ontario and $15 for the rest of Canada. USA shipping is $20.00 for Continental USA. Please contact us for outside of those areas.
For smaller orders of up to 3 or 4 yards, we fold them and place them in a biodegradable envelope.
For larger orders, the fabric is accordion folded. We ship this way because it reduces the cost of shipping substantially.
If you wish to have fabric sent on a roll we can accommodate that. Just let us know and we will get you a shipping quote. There is a surcharge on shipping packages over 36" long.
Environment.
We are committed to using environmentally friendly compostable packaging. Some items may ship directly from the warehouse and therefore may be packaged differently.